Privacy Policy

1. Scope

This Privacy Policy applies to:

- The Inbound Webhub website and any successor URLs, subdomains, or localized versions.

- Products, platforms, and services offered now or in the future, including HubSpot, Webflow, CMS, RevOps, and AI automation engagements.

- Any interaction with Inbound Webhub through digital platforms, email, proposal/RFP processes, or social media channels.

- White-label engagements delivered on behalf of partner agencies, where applicable.

2. Information We Collect

A. Information You Provide

- Contact information: name, email address, phone number, job title, and company details.

- Project details submitted through scoping calls, quote requests, or onboarding forms.

- Payment details: processed securely via third-party payment providers; Inbound Webhub does not store card details.

- Communication records via contact forms, email, Slack, or project management tools.

B. Information Collected Automatically

- Log data: IP address, browser type, device details, date/time of access, referral URL.

- Usage data: pages visited, time spent, and interaction patterns on our site and tools.

- Cookies & tracking technologies used to understand behavior and improve the site experience.

C. Information from Third Parties

- Social platforms (LinkedIn, Instagram, YouTube, etc.) where you engage with our content.

- Partner agencies who submit client project details to us for white-label delivery, under a signed data processing agreement.

- Publicly available sources used for lead qualification.

3. How We Use Your Information

- To scope, deliver, and support engagements (HubSpot, web development, digital marketing, AI services).

- To personalize communication and share relevant case studies or proposals.

- To send project updates, invoices, and technical support communication.

- To send marketing communication, subject to your preferences.

- To comply with legal obligations and maintain platform security.

4. Lawful Basis for Processing (GDPR)

Consent — e.g., newsletter sign-up, marketing opt-in.

Contractual necessity — e.g., fulfilling a signed scope of work or service agreement.

Legitimate interests — e.g., improving our Offerings, preventing fraud, or following up on a scoping call.

Legal obligations — e.g., maintaining financial and tax records.

5. Sharing of Information

We do not sell personal information. We may share it:

- With trusted sub-processors (e.g., hosting providers, project management and email tools) under data processing agreements.

- With partner agencies, strictly limited to the scope of a white-label engagement, and never used to solicit their end clients directly.

- When required by law, regulation, or legal process.

- In connection with a business transaction (e.g., merger or acquisition), subject to confidentiality safeguards.

6. White-Label & Partner Agency Data

When delivering white-label services, Inbound Webhub acts as a sub-processor on behalf of the partner agency. We do not contact the agency's end client directly unless explicitly authorized, and all client data shared with us for delivery purposes is treated as confidential under the terms of the applicable service agreement or NDA.

7. Cross-Border Data Transfers

As we serve clients across India, the US, UK, Canada, Europe, and Australia, personal data may be processed outside your country of residence. Where required, transfers rely on appropriate safeguards such as Standard Contractual Clauses.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described here, meet contractual obligations, or comply with legal requirements.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

- Access, correct, update, or delete your personal data.

- Restrict or object to processing.

- Request data portability.

- Withdraw consent for marketing communications.

- Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at abhishek@inboundwebhub.com.

10. Cookies & Tracking Technologies

You may manage cookie preferences through your browser settings. We honor Global Privacy Control (GPC) signals where legally required.

11. Security

We apply reasonable technical and organizational safeguards, including encryption and access controls, to protect personal data. No system can be guaranteed 100% secure.

12. Children's Privacy

Our Offerings are not directed at individuals under 16 (or under 13 where applicable). We do not knowingly collect data from minors.

13. Data Breach Notification

In the event of a data breach affecting personal data, we will notify affected parties and relevant authorities as required by applicable law.

14. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted here, with the effective date shown above.

15. Contact Us

For questions about this Privacy Policy, contact:

Email: abhishek@inboundwebhub.com

Address: 1202, Shilp Zaveri, Shyamal Cross Rd, Swinagar Society, Ahmedabad, Gujarat 380015.